Looking for official Genshin Impact and Honkai Star Rail merch can feel tough. You want the real thing, not fakes that break or look bad. Shipping delays and long waits can ruin the fun, especially when pre-orders drag on.
-
Many fans worry about counterfeit products and slow delivery.
-
Stores like Otaku Collectives ship fast and offer only genuine items.
You deserve Top Online Stores that keep things easy, safe, and quick so you can shop with confidence.
Top Online Stores for Official Merch
If you want to avoid fake items, you need to know where to shop. Here are the best online stores for official Genshin Impact and Honkai Star Rail merch in 2025. Each store has something special, so you can find what you like.
Hoyoverse Global Shop
Shopping at Hoyoverse Global Shop gives you peace of mind.
-
All items are 100% official and real.
-
You can buy many things, like collectibles, clothes, accessories, electronics, and home decor.
-
The shop ships to many countries and sometimes gives free shipping in the U.S.
-
You can get special pre-orders and limited-edition items before others.
-
Paying is simple with PayPal, Apple Pay, Google Pay, or credit cards.
-
The designs come from the games, so you see your favorite characters.
-
Customer service is fast and helpful.
-
Members get discounts, early sales, and rewards.
-
Prices are clear, with no hidden costs.
-
You can track your order and get help anytime.
If you want a shop made for fans and lots of choices, this store is a top pick.
Hoyoverse Merch Shop
Hoyoverse Merch Shop lets you buy preorder and in-stock items from all Hoyoverse games. In 2025, you can get the Genshin Impact Mystery Bag, which has both preorder and in-stock merch like figures, clothes, and accessories. Prices start at $30, but some things sell out quickly. The shop does not have many special preorder perks, but you can still find rare items and a good mix. If you go to Japan, you might see a Genshin Impact pop-up shop with event-only goods and photo spots. These pop-ups have special items you cannot get anywhere else, but they are only at the event.
miHoYo Store
The miHoYo Store is a good place for real, high-quality merch.
-
Every product has a MiHoYo tag on the box.
-
This tag shows the item is official and good quality.
-
The store works with trusted sellers, like Animon Life Official, so you always get real items.
If you want to be sure your merch is real, check this store first.
Kumagame Shop
Kumagame Shop makes shopping easy and quick. After you order, they pack your items in 24 hours. For fans in other countries, shipping takes 7 to 14 business days, depending on where you live. This shop is great if you want your merch fast and with no trouble.
Animon Life
Animon Life is a trusted seller for both Genshin Impact and Honkai Star Rail. You can trust that every item is real and good quality. Here’s a quick look at their ratings:
Aspect |
Rating / Information |
---|---|
Overall Animon Life rating |
3.8 out of 5 (Trustpilot) |
Genshin Impact merchandise |
No specific customer satisfaction rating available |
Honkai Star Rail merchandise |
No specific customer satisfaction rating available |
Notes |
Official distributor, focus on authenticity and quality |
You can feel safe knowing you are buying from a top store that sells real, licensed products.
Teyvat Tavern
Teyvat Tavern is a cozy shop for Genshin Impact fans. You can find themed clothes, accessories, and home items inspired by Teyvat. The shop often has seasonal collections and popular character items. If you want a store that feels like a fan club, this is a fun place to look.
Otaku Collectives
Otaku Collectives sells official merch from Genshin Impact, Honkai Star Rail, and other big series.
-
You can find acrylic stands, keychains, plushies, and more.
-
The shop has limited edition sets, like the Hololive iPASS card and keychain, which are hard to find.
-
You can also get blind boxes and event-only collectibles.
-
All items come from official creators or licensors, so you know they are real.
If you like rare items and want something special, Otaku Collectives is a top store to visit.
Honkai Shop
Honkai Shop helps you get popular items with clear pre-order rules.
-
You pay in full when you pre-order, but your item is not guaranteed until it ships.
-
Once you order, you cannot cancel, because the shop saves your item with the supplier right away.
-
Shipping happens as soon as the product is ready, but dates can change if the supplier updates their schedule.
If you want to pre-order new merch, this shop keeps things simple and clear.
GenshinFans
GenshinFans keeps your payments safe when you shop online.
Here’s how they protect your money:
Payment Protection Measure |
Description |
---|---|
E-commerce Platform |
Uses Shopify with secure servers and firewalls |
Credit Card Data Encryption |
Follows PCI-DSS standards for encryption |
Payment Gateways Compliance |
Meets PCI-DSS requirements for all gateways |
Data Transmission Security |
Uses SSL technology for safe data transfer |
Data Storage Security |
Stores card data with AES-256 encryption |
Data Retention |
Keeps transaction data only as long as needed |
Third-Party Processors |
Follows privacy policies and legal standards |
Industry Best Practices |
Uses top industry standards for safety |
You can shop without worry, knowing your information is safe at this top store.
Genshin Whales
Genshin Whales has strict rules for returns and refunds.
-
You cannot get a refund if you change your mind, pick the wrong size, or if shipping is slow.
-
Refunds are only for items with clear problems or if you get the wrong product.
-
You must report issues within 3 days and show proof.
-
You pay for all return shipping and any payment fees.
-
The shop wants you to contact customer service for help.
If you want to avoid problems, check your order carefully before you buy.
ACGN.Global
ACGN.Global gives you different shipping choices for international orders.
-
Standard orders ship in 10-15 business days after you pay.
-
Delivery usually takes 5-7 business days.
-
You can pay more for FedEx to get faster shipping (2-5 or 5-7 days) in the US, Canada, and most of Europe.
-
Custom costumes take longer to make and ship, especially when it is busy.
-
Shipping costs depend on your country and package weight, but you see the price before you pay.
-
All packages can be tracked online.
If you want fast, trackable shipping, this is a good store to try.
Animate International
Animate International is a favorite for anime fans everywhere. You can find official Genshin Impact and Honkai Star Rail merch, plus items from other series. The shop often gets special items and early releases. If you want to shop like fans in Japan, Animate International is a great choice.
AmiAmi
AmiAmi is known for its big selection and good prices. You can find figures, plushies, keychains, and more. The shop lets you pre-order new items and often has deals. AmiAmi ships to many countries, so fans everywhere can get official merch.
Tokyo Otaku Mode
Tokyo Otaku Mode is special for exclusive collaborations and limited items. You can find collectible figures and bonus items just for Genshin Impact and Honkai Star Rail fans. Here are some highlights:
Product Name |
Franchise |
Scale |
Bonus Item |
Price (with 10% OFF) |
Availability |
---|---|---|---|---|---|
Genshin Impact Yae Miko: Astute Amusement Ver. |
Genshin Impact |
1/7 |
Grand Narukami Shrine Omamori |
$188.09 |
Pre-order |
Genshin Impact Shenhe: Lonesome Transcendence Ver. |
Genshin Impact |
1/7 |
Bonus (unspecified) |
$189.89 |
Pre-order |
Honkai: Star Rail Kafka 1/7 Scale Figure |
Honkai Star Rail |
1/7 |
Shikishi Board |
$173.69 |
Pre-order |
Genshin Impact Hu Tao Chibi Chara Yurayura Stand (Re-run) |
Genshin Impact |
Chibi Stand |
- |
$19.79 |
Special Order |
Honkai: Star Rail Jing Yuan Chibi Chara Yurayura Stand |
Honkai Star Rail |
Chibi Stand |
- |
$19.79 |
Special Order |

If you want something unique, Tokyo Otaku Mode is a top store to check.
Crunchyroll Store
Crunchyroll Store is a trusted place for anime and game fans. You can find official Genshin Impact and Honkai Star Rail merch, like figures, clothes, and accessories. The store often has sales and special deals. If you already use Crunchyroll for streaming, shopping here is easy.
Amazon Official Storefronts
Amazon Official Storefronts make it simple to buy official Genshin Impact merch in 2025. You can find character stands from Mondstadt, Liyue, Inazuma, and Sumeru, plus plushies, keychains, mouse pads, and even a 1/7 scale Klee figure. Blind box figures like Paimon’s Not Emergency Food are also there. Right now, there is no official Honkai Star Rail merch on Amazon, but you can expect fast shipping and easy returns for Genshin Impact items.
When you shop at these top stores, you get real, high-quality merch, fast shipping, and a safe shopping experience. Pick the store that fits you and enjoy your favorite game merch with confidence.
Why Authenticity Matters
Risks of Fakes
You may think a cheap Genshin Impact plush or Honkai Star Rail figure is a good deal. But fake merch can bring more trouble than you think.
-
Poor Quality: Fake items use bad materials. Plushies might feel scratchy. Figures can break or lose paint quickly.
-
Safety Issues: Some fake products have unsafe dyes or plastics. These can cause skin problems or health dangers, especially for kids.
-
No Support for Creators: Buying unofficial merch means the game creators and artists get nothing. This hurts your favorite games and makes new content harder to make.
-
No Customer Service: If your fake item is broken, you cannot get help or a refund. Official stores help you, but fakes do not.
Tip: If a deal seems too good, it probably is not real. Trust yourself and check the store before buying.
Spotting Official Products
You want to be sure your merch is real. Here are some simple ways to spot official products:
-
Buy from Authorized Sellers: Always shop at the top online stores listed above. These stores work with Hoyoverse or trusted partners.
-
Check for Official Branding: Look for the official game logo, copyright marks, and hologram stickers on the box or tag.
-
Read Product Details: Official stores give clear info, like size, materials, and photos from different sides.
-
Look for Pre-Order or Limited Edition Notices: Official merch often has special pre-order times or limited runs. Fakes almost never have these.
-
Compare Prices: If a price is much lower than other stores, it might be a fake.
What to Check |
Why It Matters |
---|---|
Seller Authorization |
Makes sure you get real products |
Official Branding |
Shows the item is licensed |
Product Details |
Helps you spot fakes |
Price Comparison |
Stops you from buying fakes |
You should have merch that lasts and helps your favorite games. Stick with official products, and you will always shop with confidence.
Shopping Tips
Seller Verification
You want to make sure you buy from a real seller. Here’s how you can check if a store or person is legit:
-
Ask for proof of purchase and check their account details.
-
Look up their reviews and feedback on trusted platforms. Positive ratings mean you can trust them.
-
Learn how the transaction works before you pay. If you don’t understand, ask questions.
-
Use safe payment methods like credit cards or PayPal. These protect you if something goes wrong.
-
Shop on well-known sites like U7Buy or PlayerAuctions. These sites check sellers and show user feedback.
-
Be careful with social media groups or forums. These places have more risk and less protection.
Tip: If you feel unsure about a seller, walk away. Your money and safety matter.
Shipping and Costs
Shipping can change based on where you live and what you buy. Here’s a quick look at what you might pay and how long it takes:
Store/Source |
Shipping Cost Details |
Average Delivery Time |
---|---|---|
Aitai☆Kuji |
Not listed |
4–12 weeks (China-sourced); delays possible |
Etsy |
Free over $45; ₹543 for small orders |
Canada: 2–7 days; USA: 5–13 days; International: 5–21 days |
Always check the shipping info before you buy. Some stores offer free shipping if you spend enough. International orders can take longer, especially if customs get involved.
Pre-Order Advice
Pre-ordering limited merch feels exciting, but you need to know the rules. Here’s what helps:
Aspect |
Best Practice Details |
---|---|
Payment |
Pay upfront for pre-orders. |
Shipping |
All items ship together when ready; expect 3–4 business days for shipping after release. |
Sizing |
Measure carefully before ordering. No free returns for wrong size; store credit may be offered. |
International Shipping |
You pay customs and VAT. Splitting orders can save on shipping. |
Packaging |
Items come wrapped and padded for safety. |
Cancellation |
Refunds are rare and may have a restocking fee. No cancellations after supplier confirms order. |
Shipping Issues |
Insurance covers lost or damaged items. File claims within 120 days. |
Order Management |
Backorders may happen; you get a refund if not available. Contact seller for help. |
Customer Support |
Reach out quickly for any problems. |
Note: Always read the store’s pre-order and return policies before you buy.
Payment and Protection
You want your money to be safe. The best payment methods for official merch include:
-
PayPal
-
Credit cards
Both options give you buyer protection and keep your info secure. Trusted stores use these methods, so you can shop with peace of mind. Avoid sending money by wire transfer or gift cards, since these offer no protection if something goes wrong.
🛡️ Choose secure payment options every time you shop online. Your safety comes first.
Regional Options
North America
If you live in North America, you have good stores to choose from. Animon Life is a top store in California. They only sell official Genshin Impact and Honkai Star Rail merch. You can buy figures, clothes, and accessories. Shipping is quick to your home. Animon Life sometimes has special items for North American fans. They go to local events and conventions, so you might see them there. When you shop here, you always get real, licensed products.
Europe
Fans in Europe can trust Animate International and ACGN.Global. These stores send official merch all over Europe. Animate International often gets new items first and has special things. ACGN.Global lets you pick how fast you want your order shipped. Some fans also use AmiAmi or Tokyo Otaku Mode. These stores ship worldwide and sometimes have deals just for your area.
Asia-Pacific
People in Asia-Pacific have lots of choices. Hoyoverse Global Shop and miHoYo Store both sell many official items in this region. Kumagame Shop is popular for fast packing and shipping. Many stores here give pre-order bonuses or event-only items. You can find pop-up shops in big cities. These shops sometimes have exclusive merch you cannot buy online.
Australia
Fans in Australia often shop at Genshin Whales. This store sells official Genshin Impact and Honkai Star Rail merch. They ship straight to Australia, and shipping is fast. You do not pay high international fees. Some fans also use Animate International or ACGN.Global for more choices. Genshin Whales is best for local help and easy returns.
Event Exclusives
Sometimes, you want something really special. Event exclusives are only at conventions, pop-up shops, or festivals like Hoyo Fest. These items can be limited-edition figures, signed art, or themed accessories. If you go to these events, you can get merch that is not sold online. Watch for news from Hoyoverse and local stores, so you do not miss rare items.
🛍️ Tip: Always check if a store ships to your area or has exclusive items before you buy. This helps you get the best deals and coolest merch for where you live.
You now know where to find the Top Online Stores for official Genshin Impact and Honkai Star Rail merch. These shops give you real products, fast shipping, and great service. When you buy from trusted stores, you support the creators and get quality items. Ready to start your collection? Check out these stores and grab your favorite merch today!
FAQ
Where can I find the newest official Genshin Impact and Honkai Star Rail merch?
You can find the latest merch at Hoyoverse Global Shop, Animate International, and Tokyo Otaku Mode. These stores update their stock often. Check their “New Arrivals” or “Pre-Order” sections for the newest items.
How do I know if a store sells real, official merchandise?
Look for authorized sellers listed in this guide. Official stores show game logos, copyright marks, and clear product details. If you see these signs, you can trust the store.
What should I do if my order arrives damaged or wrong?
Contact the store’s customer service right away. Take photos of the item and your package. Most top online stores will help you with a replacement or refund if you report the problem quickly.
Can I return or exchange merch if I change my mind?
Most stores do not accept returns for “change of mind.” You can only return items if they are damaged or incorrect. Always check the store’s return policy before you buy.
Do I have to pay customs fees for international orders?
You might need to pay customs or import fees when your order arrives. This depends on your country’s rules. Check with your local customs office or ask the store before you order.